Terms and Conditions cuci99 — Complete Platform Rules Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and cuci99 ("Platform", "we" or "cuci99"), which operates the website cuci99.vip and all related services.

These Terms govern the use of the cuci99 platform, including but not limited to: account registration, deposits, withdrawals, participation in games, bonus claims, and all other interactions with the platform. Continued use of the cuci99 platform following any amendments to these Terms will be deemed acceptance of those amendments.

To register and use cuci99 services, you must meet all of the following eligibility requirements:

• Minimum age: You must be at least 18 years of age at the time of registration. cuci99 maintains a zero-tolerance policy on underage gambling.
• Citizen or legal resident: You must be a Malaysian citizen or resident with the legal right to use online services.
• One account only: Each individual is permitted to hold only one account at cuci99. Registration of multiple accounts by the same individual is strictly prohibited and will result in all related accounts being closed and their balances forfeited.
• Accurate information: All information provided during registration must be truthful, accurate, and up to date. cuci99 reserves the right to request identity verification at any time.
• Not on exclusion list: You must not appear on any self-exclusion list or any list enforced by the relevant authorities.

The identity verification process (KYC) is conducted to ensure the safety of all players. You are required to provide valid identification documents upon request by the cuci99 team, including a copy of your identification card or passport and proof of current address.

Your cuci99 account is solely your personal responsibility. All players must comply with the following account management rules:

• Password confidentiality: You are solely responsible for maintaining the confidentiality of your password and login credentials. Do not share your login details with any other party.
• Account security: If you suspect your account has been accessed without authorisation, contact the cuci99 support team immediately via 24/7 Live Chat.
• Transfer prohibition: A cuci99 account is personal and may not be transferred, sold, or assigned to any other party under any circumstances.
• Two-factor authentication: cuci99 encourages all players to enable two-factor authentication (2FA) for stronger account protection.
• Inactive accounts: Any account showing no activity for 12 consecutive months will be considered inactive. cuci99 reserves the right to impose a monthly administrative fee on inactive accounts once that period has elapsed.

Cuci99 uses an automated 24/7 monitoring system to detect any suspicious activity. Should our system detect any anomalies in your account, we reserve the right to temporarily suspend the account while an investigation is carried out to protect your interests.

Cuci99 supports a wide range of convenient payment methods for Malaysian players, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and USDT. All deposits are subject to the following conditions:

• Payment method ownership: All payment methods used for deposits must be registered in your own name. The use of third-party accounts for deposits is strictly prohibited.
• Minimum deposit limit: The minimum deposit is RM 10 per transaction, depending on the selected payment method.
• Processing time: Deposits via FPX and DuitNow are typically processed in under 5 minutes. Crypto deposits may take up to 30 minutes depending on blockchain network confirmation.
• Currency: All transactions at cuci99 use Malaysian Ringgit (MYR) as the official currency. Transactions in foreign currencies will be automatically converted using the current exchange rate.
• Source of funds: All deposited funds must be legitimately obtained money. cuci99 reserves the right to request proof of the source of funds where required for anti-money laundering compliance purposes.

Cuci99 processes all withdrawal requests within 5 to 15 minutes for local payment methods. The following withdrawal conditions apply:

• Minimum withdrawal: The minimum withdrawal amount is RM 30 per request.
• Maximum daily withdrawal: Daily withdrawal limits vary according to the player's membership tier. VIP players enjoy higher withdrawal limits compared to standard members.
• Withdrawal methods: Funds may only be withdrawn using the same payment method as the original deposit, except in specific cases approved by cuci99.
• Identity verification: First-time withdrawals or those exceeding a certain limit require full identity verification (KYC) before processing. This is a standard security measure to protect your account.
• Wagering requirements: Any active bonus in your account must have its wagering requirements fully met before a withdrawal can be made against the related bonus balance.
• cuci99 review: cuci99 reserves the right to suspend or reject any withdrawal request suspected of involving fraud, money laundering, or a breach of these Terms while an investigation is conducted.

Cuci99 offers a variety of bonuses and promotions from time to time. All bonuses are subject to specific terms stated alongside each offer. The general conditions applicable to all cuci99 bonuses are as follows:

• Wagering requirement: Each bonus carries wagering requirements that must be met before any withdrawal can be made. Wagering requirements are expressed as a multiplier (e.g., 10x, 20x, 30x) of the bonus amount received.
• Validity period: All bonuses have a set validity period. Bonuses that are unused or whose wagering requirements are not met within the validity period will be automatically forfeited.
• One bonus at a time: Players may not claim more than one welcome bonus. Multiple bonuses combined in a single account may be voided if found to be in breach of the rules.
• Bonus abuse prohibition: Any attempt to exploit bonuses through low-risk betting techniques, opposing bets, or other methods deemed as bonus abuse will result in the bonus being voided and the account being reviewed.
• Eligible games: Not all games contribute equally toward bonus wagering requirements. Slot games typically contribute 100%, while table games and Live Casino may contribute at different rates.
• Bonus wagering limit: While a bonus is active, the maximum bet per round may be limited. Please check the specific terms of each bonus for more details.

All games at cuci99 are operated using Random Number Generator (RNG) technology that has been certified by independent international auditing bodies. This ensures the fairness and transparency of every game.

• Game results: All game results are final once a round is completed. No disputes will be entertained on the grounds of dissatisfaction with a valid game outcome.
• Technical disruptions: In the event of a technical disruption or disconnection during an active game, cuci99 will process the round based on the saved server records. Server records are final in the event of a dispute.
• Betting limit: Each game has its own minimum and maximum betting limits. These limits are subject to change from time to time and are clearly stated within the game interface.
• Fraud attempt: The use of bots, automated software, or any unauthorised method to gain an advantage in games is strictly prohibited and will result in immediate account closure.

Cuci99 maintains a zero-tolerance policy toward any behaviour that disrupts, offends, or harms other players or the platform. Players are required to:

• Interact with fellow players and cuci99 staff with courtesy and respect at all times.
• Do not use abusive language, threats, or discriminatory remarks on any cuci99 communication channel.
• Do not attempt to influence other players' game outcomes by any means.
• Do not spread false or misleading information about cuci99 on any platform.
• Comply with all Live Casino rules, including dealer instructions, at all times.

Violation of any of these conduct rules may result in a written warning, temporary suspension, or permanent account closure depending on the severity of the breach.

Cuci99 takes the protection of all players' personal data seriously. All data is collected, processed, and stored in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the cuci99 Privacy Policy.

• Data collected: cuci99 collects information you provide during registration, platform use, and interactions with customer support for the purposes of account management and regulatory compliance.
• Data encryption: All personal data and financial transactions are protected using 256-bit SSL encryption, which is the international banking-grade standard.
• Data sharing: cuci99 will not sell or share your personal data with third parties for marketing purposes without your consent, except where required by law or a competent authority.
• Player rights: You have the right to request access to your personal data, request correction of inaccurate information, and under certain circumstances, request deletion of your data.

For more information on how cuci99 handles your personal data, please refer to cuci99 Privacy Policy which forms part of these Terms.

To the extent permitted by applicable Malaysian law, cuci99's liability is limited as follows:

• Cuci99 shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of the platform, even if cuci99 has been informed of the possibility of such losses.
• Cuci99's maximum total liability to any player within a 12-month period shall not exceed the net deposit amount made by that player during the same period.
• Cuci99 is not responsible for any losses arising from technical disruptions beyond our control, including internet outages, player device failures, or third-party service provider interruptions.
• Players are solely responsible for their own gambling decisions. cuci99 does not guarantee any wins or returns on any game.

A cuci99 account may be terminated under the following circumstances:

• Voluntary closure: You may request to close your account at any time by contacting cuci99 customer support. All active wagering requirements must be fulfilled and any pending disputes resolved before the account can be closed.
• Closure by cuci99: cuci99 reserves the right to close or suspend an account in the event of a breach of these Terms, fraudulent activity, money laundering, bonus abuse, or for regulatory compliance reasons.
• Balance withdrawal: Upon voluntary account closure with no violations, eligible balances will be returned to the player via the original payment method within 3 to 5 business days.
• Closure due to violation: If an account is closed due to a Terms violation, cuci99 reserves the right to forfeit all balances in the account, including real money and bonuses, without any compensation.

Cuci99 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at cuci99's sole discretion. Such amendments shall take effect immediately upon publication on the cuci99.vip website.

Players will be notified of material amendments via in-platform notifications or their registered email address. Continued use of the cuci99 platform after any amendments are published constitutes your acceptance of the revised Terms.

If you disagree with any amendments made, you have the right to discontinue use of the platform and close your account by following the voluntary account closure procedure outlined in Section 11 above.

If you have any questions about these Terms and Conditions, please contact the cuci99 support team via 24/7 Live Chat or visit the FAQ us for more information.